The Toronto Transit Commission (TTC) informs us today that on Saturday, September 8, and Sunday, September 9, 2012, the following events will happen:

  • Ongoing, scheduled construction on the Union Station Second Platform Project:
    • “The Union Station Second Subway Platform and Concourse Improvements Project is one of Waterfront Toronto’s (WT) priority projects
    • By adding a second subway platform and expanding the concourse to include a single TTC fare-paid area and pedestrian by-pass routes, the TTC will reduce overcrowding and improve passenger circulation”:
      • Construction start: January 2011
      • Project completion: 2014
      • Location: Corner of Front and Bay Street
      • Ridership: More than 250,000 passengers daily. Union Station is the sixth busiest subway station in Toronto.
      • Cost: $137.5 million for second subway extension
      • Sustainability: In 2010, the TTC diverted 77% of its solid waste from landfills.
    • Please click here for more info about the Union Station Second Subway Platform and Concourse Improvements Project
  • TTC advises you to use alternate subway lines to get to your final destination:
    • to connect to the other subway line, use the following streetcar services:
    • For customers who require accessible transit between Union and St Andrew stations, an accessible Wheel-Trans vehicle will be available

Please note that regular subway service will resume on Monday, September 10, 2012, at 6 a.m.

Also, on September 15 and November 15, 2012, the TTC invites you to share your experiences and priorities with the TTC at the following Town Hall – Public Meetings because they want to improve their services:

  • The Assembly Hall

  • City Hall-Council Chambers

    • Date: Thursday, November 15
    • Time: 7:00pm – 9:00pm
    • Location: 100 Queen Street West
      (North-west corner of Queen Street West and Bay Street)
      Toronto, ON M5H 2N2

TTC Contact Info

  • Information on fares, routes, schedules and service
    • 416-393-4636 (INFO)
    • Recorded information available 24 hours daily
    • Operator-assisted service is available from 8:00am to 6:00pm daily, except statutory holidays
  • Main Switchboard
    • 416-393-4000
    • Monday to Friday, 8:30am to 4:30pm

City of Toronto Contact Info

Phone within Toronto city limits: 311

Phone outside city limits: 416-392-CITY (2489)
(can be used within Toronto if you can’t reach 311)

TTY customers: 416-338-0TTY (0889)
Fax: 416-338-0685
E-mail: 311@toronto.ca

If your matter is urgent, please call us. We are open 24/7.

Always call 911 for emergencies.

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